Help/FAQs

I signed up for a yearly membership. Where is my free gift?
What is podcasting?
What is the advantage of podcasting?
Do I need an iPod or MP3 player to use podcasts?
How do I subscribe to a podcast?
How do I subscribe to the full show podcast in iTunes / Apple Podcasts?
How do I subscribe to the full show podcast on my phone?
Why isn't the podcast updating properly?
What if I need additional help podcasting?

Q:	I signed up for a yearly membership. Where is my free gift?
A:	Please be patient. Your free gift is on its way. Gifts are batch processed to allow us to provide you with the best value. If you have further questions or concerns regarding your gift, please contact customer service and they will reply within one business day.

Q:	What is podcasting?
A:	Podcasting allows users to subscribe to a feed of audio files and receive new files automatically by subscription.

Q:	What is the advantage of podcasting?
A:	Subscribing to our podcasts allows you to listen to Dr. Laura, any time and any place. Plus, future installments of any podcast you subscribe to will be downloaded directly to your podcast software automatically.

Q:	Do I need an iPod or MP3 player to use podcasts?
A:	No, you do not need an iPod or an MP3 player to use our podcasts. You will, however, need podcast subscription software. Many podcasting programs are available free of charge.

How do I subscribe to a podcast?

You will first need to download and install podcast subscription software on your computer. We recommend Apple Podcasts, Google Podcasts, Pocket Casts, Overcast, Downcast, Podcast Addict, or iTunes. After the installation is complete, copy and paste the URL for the podcast you want to subscribe to into the software.

For detailed instructions on how to podcast, visit the Dr. Laura Podcast Help page.

How do I subscribe to the full show podcast in iTunes / Apple Podcasts?

1. Download and install iTunes or Apple Podcasts for Mac on your computer. Open either program once successfully installed.

2. In your web browser, go to DrLaura.com and log in. You must be a Dr. Laura Family Premium Podcast Member to access our podcasts.

3. Navigate to http://www.drlaura.com/programhighlights and click the "Listen in iTunes" button in Windows, "Listen in Apple Podcasts" button on Mac, or the "Apple Podcasts" icon on iPhone or iPad. The podcast will be added to iTunes or Apple Podcasts automatically.

Q:	How do I subscribe to the full show podcast on my phone?
A:	If you are a Family Premium Podcast member, please log into your account using your phone and click here for help podcasting on an iPhone, or click here for help podcasting on an Android phone.

Q:	Why isn't the podcast updating properly?
A:	If you have previously been able to podcast the files, you may just need to log out of your membership account on drlaura.com and log back into your account, then update the podcast in iTunes, Apple Podcasts, or your podcasting app. This should reset your connection to the servers and release the files available in your podcast.

Q:	What if I need additional help podcasting?
A:	For detailed instructions on how to podcast, please visit the Dr. Laura Podcast Help page. If you have issues accessing our podcast, please email our Customer Service department.