I am my kids' mom and my husband's girlfriend. I have been married for 16 years and have two teenage daughters. Although I was raised by feminist parents, I chose to live differently... More >>
When I first got onto Facebook, it was a thrill to connect with old classmates, family and friends. After 6 months, I found this was an easy way to make terrible decisions... More >>
...About once a month, we have a new customer who will make a purchase online, and then they burn up our phone line or e-mail address venting, ranting, name calling, etc... More >>
I have had 3 customer service type jobs over my career. The best example of your point that the customer is not always right was my job as a concierge at a New York City hotel... More >>