Ahhh, yes customer service! The lack of customer service is twofold. First, businesses have grown cold only looking at the bottom dollar... More >>

So many women lose themselves in motherhood. I call this the "Silent War," the process of slowly fading away from yourself, your interests and your passions without even realizing that it is happening. More >>

My mother taught me to be independent, think of others, be compassionate, not be idle, try new things, cook and clean, and listen. More >>

Some parents try to create their child's life instead of letting it happen naturally. As a parent sometimes you need to let the child lead you. Just because he is a child doesn't mean the parent can't learn from him. More >>

We have all heard and probably recited the nursery rhyme, "Sticks and stones can break my bones, but words can never hurt me." If only it were true. The fact is that words do hurt, and if we try to bury the wound rather than learn from it, we not only prevent healing but we are likely to inflict pain on others. More >>

I am grateful for my 13-year-old daughter, who is such a delight. I want to share a story with you as to why I am so grateful. More >>

One day my oldest daughter came home from school and was telling me about another young girl (4th grade) who seemed to pick on everyone. In my daughters's eyes, she got the brunt of it. More >>

As a person who has been in customer service my entire working life, I have honed the trade. I excel in customer service relations, so when I see employees and their bad attitudes, it rubs me raw. More >>

Ahhh, yes customer service! The lack of customer service is twofold. First, businesses have grown cold only looking at the bottom dollar... More >>

I usually spend little to no time at all on the "celebrity" sections of Internet news sites.' Frankly, I don't care what celebrities are doing, except in a performance for which I pay good money.' Every now and then, however, something comes to my attention that does make me want to comment.' This time, it's about actress Anne Heche.Apparently, Anne Heche went on the Late Show with David Letterman and ragged on her ex-husband.' She made fun of him collecting checks from her (as mandated by the court as spousal support) following their divorce.Tacky, mean, vindictive and very self-serving.Not long ago, I took a call from a woman who was complaining about her ex-shack-up honey's girlfriend, (the "homewrecker" as she called her).' Here's the gist of how that call went:Me:'Is this woman someone who took vows of fidelity to you?Caller:' NOMe: 'Is this man someone who took vows of fidelity to you?Caller:' NO.Me:'Is this man someone you simply shacked up with without a commitment?Caller:' YES.Me:'Did you decide to create two children in this insecure situation?Caller:' YESMe:'And you're mad at HER???While these two situations seem unrelated, they most certainly are related.' How?' When a person makes foolish decisions and then complains about the most typical, logical and predictable outcome, that is a person totally out of touch with the reality of life.' YOU make choices;' YOU should be willing to take responsibility for those choices and stop looking and acting as if you are an innocent victim of life's tidal waves.Anne Heche did a terrible thing to her ex-husband by humiliating him in public.' What did he do to earn that?' The court mandated the financial support.' I don't know the quality of choice she made in a husband, nor do I know what quality of wife she was.' All I see is that she is not classy, and that she takes no public responsibility for the demise of her marriage.Blaming everything and everyone else may be humorous if you do it on the Letterman show, but it doesn't speak to the truth (and ultimately, we all live with the truth).' She should have said nothing, or added "y'know, I have to take responsibility for my choices and actions here.' I don't like that a grown man is taking spousal support, but I have some responsibility for this marital fiasco too." Now THAT would be classy....and closer to the truth. More >>